Q1: Do you accept returns or refunds?
A: All sales are final. We do not accept returns, exchanges, or refunds unless the item received is defective or incorrect. If there’s an issue with your order, please email us at info@decolmin.com within 7 days of delivery with your order number, a description of the issue, and a clear photo of the item.
Q2: When will my order ship?
A: Orders are processed within 2–4 business days. After that, U.S. shipping typically takes 5–8 business days. International delivery times may vary by location.
Q3: How can I contact customer support?
A: You can reach us at info@decolmin.com or through our Contact Us page